Privacy Policy of Zenith Compass
At Zenith Compass, located at 26 Cornwall Gardens, Singapore, Singapore, 269672, we are dedicated to guiding individuals on their personal health and lifestyle journeys. Safeguarding your privacy and personal data is fundamental to our mission of providing personalized wellness mapping, lifestyle navigation consultations, health journey tracking, mental well-being pathways, and dietary compass programs. This Privacy Policy outlines how we collect, use, process, and protect your information when you engage with our online platform and services.
Information We Collect
We collect information that allows us to provide, improve, and personalize our services for you. This includes:
- Personal Identification Information: Such as your name, email address, date of birth, and contact details, provided when you register for an account, subscribe to our services, or contact us.
- Health and Wellness Data: Information related to your physical, mental, and dietary health, lifestyle habits, and wellness goals. This data is provided by you directly through questionnaires, consultations, and tracking features. We treat this information with the utmost sensitivity and care.
- Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referral sources, pages viewed, and the times and dates of your visits.
- Communication Data: Records of your communications with us, including emails and customer support interactions.
How We Use Your Information
The information we collect is used to:
- Provide and Maintain Our Services: To deliver personalized wellness mapping, consultations, and tracking, and to process your requests.
- Personalize Your Experience: To tailor content, recommendations, and services based on your health profile and preferences.
- Improve Our Services: To understand how our users interact with our platform, troubleshoot issues, and develop new features and offerings.
- Communicate With You: To send important updates, service messages, and respond to your inquiries.
- Ensure Security: To protect our site, services, and users from fraud and unauthorized access.
- Comply with Legal Obligations: To meet applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
- With Your Consent: We will share your health and wellness data only with your explicit consent or at your direction.
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support. These providers are obligated to protect your data and are prohibited from using it for any other purpose.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred, provided the new entity adheres to similar privacy standards.
Data Security
We implement a range of technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for the stated purposes, we will delete or anonymize it in a secure manner.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zenith Compass
26 Cornwall Gardens
Singapore, 269672
Singapore